Tk991 FAQ – Your Questions, Our Answers

on the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify your identity using the OTP, then set a new password. The entire process takes under 2 minutes.

No. Under tk991's policy, each individual may only One Account Only maintain. Attempting to open multiple accounts may result in all accounts being closed and any bonuses being forfeited.

Your account may be temporarily locked after several failed login attempts or if suspicious activity is detected. In this case, support@tk991.onl send us an email or contact our 24/7 support team. Most issues are resolved within 1–2 hours.

Login After completing the process, you can update your email, mobile number, and password from your profile section. To change your name or date of birth after KYC verification, please contact support.

on tk991 bKash, Nagad, Rocket and live Bank Transfer are available for deposits. All methods operate in BDT, so there's no need to worry about currency conversion.

The minimum deposit on tk991 is just ৳500. This means you can start betting even with a small amount. The maximum deposit limit depends on your account level and chosen payment method.

Deposits made via bKash, Nagad, or Rocket are typically credited within Instantly (within 1–5 minutes) the funds are added to your tk991 wallet. Bank transfers may take between 30 minutes and 2 hours. If your deposit takes longer than expected, please contact support.

No, tk991 does not charge any fees for deposits. However, your mobile banking provider or bank may apply their own transfer charges — this depends on the respective service provider's policies.

Withdrawal requests via bKash, Nagad, or Rocket on tk991 are typically processed within 5–10 minutes funds are transferred. Bank transfers may take 1–2 banking business days. Transfers made overnight (12:00 AM to 6:00 AM) may take slightly longer.

Minimum Withdrawal Amount at tk991 ৳1,000. Winnings from bonuses are subject to wagering requirements before withdrawal. For more details, Terms & Conditions view.

The most common reasons for a rejected withdrawal are incomplete KYC verification or unmet wagering requirements. Start by completing your KYC in your account. If the issue persists, support@tk991.onl contact us.

No. For security reasons, tk991 only processes withdrawals to the account holder's own bank or mobile banking number. Payments to third-party accounts are not accepted and may result in account suspension.

Register and make your first deposit to automatically receive 100% Welcome Bonus will be added to your account. For example, deposit ৳1,000 and get a ৳1,000 bonus — giving you ৳2,000 to start betting with.

To withdraw winnings from a bonus, you must wager a specified amount — this is known as the wagering requirement. The wagering requirement for tk991's welcome bonus is typically 10x. For more details, on the Bonus page view.

Login go to the Promotions section in your account. You'll see all active bonuses and can claim them directly from there. To view the latest offers, Promotions Page Visit now.

Yes, most bonuses have an expiry date. The Welcome Bonus is generally valid from the date of claim, within 30 days to use. Daily bonuses must be used within 24 hours. The validity period for each bonus is clearly stated on the promotions page.

on tk991 cricket, football, tennis, badminton, basketball, kabaddi and 20+ more sports to bet on. Head to the Live Betting section to place wagers on ongoing matches at real-time odds. on the Sports Events page View all upcoming matches.

Login after completing on the Lottery page or on the Jackpot page Go there to view active draws and tournaments, and purchase tickets. Jackpot winners receive their prizes directly to their account.

High Roller Designed for players who prefer placing larger bets. The program offers exclusive odds, higher betting limits, a dedicated account manager, and fast withdrawals. Access high roller benefits by reaching VIP status.

Confirmed bets generally cannot be cancelled. However, in certain cases — such as a match being cancelled or postponed — tk991 will automatically refund the bet amount. For more details, Terms & Conditions is mentioned.

Yes, tk991 is completely safe. We use 256-Bit SSL Encryption which provides bank-level security. Your personal information is never sold or shared with third parties. Our Privacy Policy read.

After logging in, go to Settings → Security → Two-Factor Authentication. From there, you can enable 2FA via SMS or an authenticator app. Once 2FA is active, you'll receive a one-time OTP on your mobile with every login.

Change your password immediately and support@tk991.onl via email. Our security team will investigate and, if necessary, temporarily suspend your account to keep it safe. Never share your password with anyone.