Data Protection & Privacy

Tk991 Privacy Policy – Your data is completely safe

Tk991 respects your personal data and protects it with the highest level of security. In this Privacy Policy, we clearly set out what data is collected, how it is used, and what rights you have.

Last Updated: January 1, 2026
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256-Bit Encryption
No Data Selling
No Third-Party Sharing
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Encrypted Storage
01
Introduction – Why We Created This Policy

As Bangladesh's online Sports Betting and gaming platform, tk991 places earning your trust above all else. We understand that when you share your personal information with us, you're placing that trust in our hands — and honoring that trust is the core purpose of this Privacy Policy.

This Privacy Policy explains what information tk991 collects, why it's collected, and how it is managed and kept secure. By using our website or app, you agree to the terms of this Privacy Policy.

Our Commitment: Your data is never sold or shared with advertisers or unnecessary third parties. Your privacy is a responsibility we take seriously.

If you have any questions about this policy, feel free to reach out to our support team at any time.


02
What Information We Collect

Tk991 collects two types of data – information you provide directly, and data generated automatically while you use the platform.

A) Information You Provide Directly

Data Type Example Why It's Needed
Identity Information Name, Date of Birth, NID Number Identity Verification (KYC)
Contact Information Mobile number, email address Account Registration & Communication
Financial Information BKash/Nagad number, bank details Transaction Processing
Address Information District, Division, Postal Code Verification & Records

B) Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, and actions taken
  • Transaction Records: Deposit, withdrawal, and betting history
  • Log Data: Login time, logout time, and failed login attempts

We never store your password in plain text — passwords are always kept as encrypted hashes that cannot be read.


03
How Information Is Collected

Tk991 collects information through the following methods:

  • Registration Form: Information you provide during account creation is collected directly.
  • KYC Verification: When submitting a national ID or other verification documents.
  • Transaction Processing: Payment-related information at the time of deposit or withdrawal.
  • Cookies & Tracking: Through browser cookies while you use the website.
  • Customer Support: Records of conversations when you contact our support team.
  • Automated Logs: Technical information from server logs.

04
How We Use Your Information

Tk991 uses collected data solely for specific and legitimate purposes. Those purposes are clearly outlined below:

  • Account Management: To create, verify, and maintain your account.
  • Transaction Processing: For processing deposits, withdrawals, and bonuses.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Service Improvement: To resolve your issues as quickly as possible.
  • Personalized Experience: To show you content and offers tailored to your preferences.
  • Contact: For sending important updates, security alerts, and promotional messages.

Please Note: We never use your data against you or for unnecessary purposes. Every use of your information has a clear and specific reason behind it.


05
Who We Share Your Data With

Tk991 does not sell your personal data to any third party. However, limited information may be shared with trusted parties in specific circumstances:

Lawful Basis for Sharing Data

  • Payment Processor: Information required to process transactions with bKash, Nagad, Rocket, or bank.
  • Identity Verification Service: To complete the KYC process.
  • Legal Authorities: When required to comply with Bangladeshi law or a court order.
  • IT Service Providers: For server hosting and technical services, by providers bound by our data privacy agreements.

All third parties with whom data is shared are contractually bound to uphold our privacy standards. They may not use this information for their own purposes.

What We Never Do

  • Selling or Renting Your Data
  • Sharing Data with Advertising Partners
  • Sharing Data Without Consent
  • Using Data for Unauthorized Purposes

06
How Your Data Is Kept Secure

Tk991 uses industry-leading technology to keep your data secure. The core pillars of our security are:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Encrypted Database: Sensitive data stored on our servers is kept in encrypted form.
  • Firewall Protection: Advanced firewalls prevent unauthorized access.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Regular Security Audits: Regular system audits conducted by external experts.
  • Restricted Access Policy: Only relevant personnel have access to specific data.

Your role matters too: Use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.


07
Cookie Policy

The tk991 website stores cookies in your browser to enhance your browsing experience.

Types of Cookies We Use

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions, security Cleared at end of session
Preference Cookies Remembering your language, theme, and settings 1 Year
Analytics Cookies Understanding usage patterns and improving our services 6 Months

You can disable cookies at any time through your browser settings. However, this may limit some features.


08
Your Privacy Rights

As a tk991 member, you have important rights over your personal data. We respect these rights and are committed to upholding them.

Right to Know
Submit a request if you'd like to know what information we hold about you.
Right to Rectification
You have the right to correct any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted after your account is closed.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Data Portability
You have the right to receive your personal data in a readable, portable format.
Right to Object
The right to object to marketing communications or specific types of data processing.

To exercise any of the rights listed above, support@tk991.onl Email us at. We aim to respond within 30 days.


09
How Long We Retain Your Data

Tk991 retains your data only for as long as necessary. All information is stored while your account remains active. Even after account closure, certain data must be kept for a defined period:

  • Transaction Records: 5 years after account closure (in compliance with financial regulations)
  • KYC Documents: 5 years after account closure (in compliance with AML regulations)
  • Communication Records: Customer service conversations: 2 years
  • Log Data: Up to 12 months

After the above retention periods, data is securely deleted or anonymized.


10
Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@tk991.onl
  • Live Chat: Contact us directly via the chat button on the website (24/7)
  • Response Time: Usually within 24 hours

Policy Changes: This Privacy Policy may be updated at any time. If significant changes are made, you will be notified via email or platform notification.


Why tk991's Privacy Policy Can Be Trusted

Every security measure we have in place is designed with your peace of mind in mind.

End-to-End Encryption
Every data packet between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
Secure Database Storage
All sensitive data stored on our servers is encrypted. Even in the event of unauthorized server access, the data remains unreadable.
Restricted Staff Access
Only authorized personnel can access your personal data. Every access is logged and regularly audited.
Regular Security Audits
External cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Marketing Opt-Out
Opt out of promotional messages at any time. You will only receive important account notifications.
Transparent Policy Updates
You will be notified in advance of any changes to the Privacy Policy. There are no sudden changes or surprises.
🔒 Your Data Is Completely Secure

Join tk991 with Confidence

Your privacy is our highest priority. Register now and start your journey on Bangladesh's most secure betting platform.

Play Responsiblytk991 is for users aged 18 and above only. Learn more Responsible Gaming, Terms & Conditions and FAQ Page.

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